Easy setup of Surveys and Reports with IQ Responses!

IQ Responses is our standard Survey and Reporting solution

Create, Publish, Invite, Analyze and Report your Surveys and their results in dashboards. Our Solution is Multi-lingual and Multi-channel.

Some examples are: Customer Satisfaction, Employee Satisfaction, Market Research, Job Satisfaction, Brand Awareness, Training Evaluation, Event Evaluation, and Lead Generation.

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Share results and dashboards by 1 click

Build your smart online survey using an easy drag & drop Survey Tool with a Visual interface. Create/copy a survey using one screen just by clicking.

Use our integrated standard report in real-time to follow the results. You also can make your customized Dashboard & Reports with our Report Tool and Share with others in 1 click.

An example of a Report generated by IQ Responses

 

   

We created IQ Responses to make it easy to Benchmark, Re-use, Share and Copy Surveys and Reports in Dashboards

Security, Efficiency, Time and Cost reductions are our Key Values!

 

How easy it all works!

 

 

Easily Create Surveys and Reports

 

Plan and Publish Surveys & Reports

 

Import and Invite participants

 

 

Analyze data with extended functionality

 

 

Create customized Reports

 

 

 

Make Dashboards with drag and drop

 

 

Benefits of using IQ Responses!

 

 

Visually create new surveys by drag and drop

 

Easily set-up dashboards & reports

 

 

Create, publish, analyze & report data

 

Inline editing

 

 

One-click import and/or creation of contacts

 

           

 

Excel click and paste functionality

 

 

A high degree of Security & Confidentiality

 

 

Licenses/Hosting in the Cloud

 

Want to know more about IQ Responses?

If you would like to know more about IQ Responses feel free to contact us by calling +(31)206847087 or emailing us at sales@basesoft.com.

Are you planning to build a new Application, a Mobile APP or if you need advice, we are happy to help you in any way possible! Our experts know how to assist you professionally.

 

 

Customer Loyalty with IQ Responses for FEDEX Worldwide

 

 

 

 

 

With IQ Responses and IQ Report, more than 350,000 online surveys per period to FEDEX customers are sent out and processed around the world. The results are analyzed, benchmarked and graphically displayed for FEDEX Customer Service Managers and Country Managers.

High reduction of handling and costs
FEDEX worldwide uses IQ Responses to periodically measure the loyalty of customers in more than 52 different languages. Through internet, the loyalty of 350,000 customers is measured. The results are processed with IQ Responses from Basesoft Solutions. IQ Responses has reduced the processing time and costs of the customer loyalty surveys of FEDEX.

 

Direct Online Feedback

Through the reporting and analysis made in IQ Report, FEDEX is provided with valuable information about how their customer service is assessed by customers. The ease of use and real-time reports give the FEDEX management quick insight into the performance and growth in individual countries where FEDEX operates. With this information, management can manage and adjust the quality of the customer service globally.

The above solutions are online tools and are an important role in the training/monitoring of the customer service reps of FEDEX Worldwide.

About FEDEX

For FEDEX (Formerly TNT Express Worldwide) we developed and operate IQ Responses a platform for measuring Customer Satisfaction in 52 languages used for training/bonuses of the customer service reps over more than 23 years. 

Do you want to know more?

If you want to know more about IQ Responses.

Feel free to contact us by calling one of our experts at +(31)206847087 or emailing at sales@basesoft.com.